Terms of Service

The Service is offered to businesses and their authorized representatives for commercial purposes only. By agreeing, you represent that you are at least 18, that you have authority to bind the business you represent, and that the information you provide is accurate.

EZ LeadFlow is a done-for-you lead-generation service for home-service businesses. We identify and deliver pre-qualified leads to you.

A "Lead" is a homeowner or prospective customer who has expressed interest in the category of service you provide and has met our pre-qualification screening. "Pre-qualified" means the prospect indicated interest and passed basic screening. It does NOT mean, and we do not represent, that any Lead will purchase from you, respond to you, hire you, be reachable, or be a good fit in any particular case.

Closing, converting, quoting, scheduling, and servicing Leads is solely your responsibility. We are not a party to any transaction between you and a Lead. We do not perform the underlying home-service work and we make no promise about revenue, sales, conversion, close rate, or return on investment. Your results depend on factors within your control — your responsiveness, pricing, sales skill, service area, and follow-up — that we do not control.

We currently offer (prices as shown on the Site at time of purchase):

• Try it out — a one-time trial of 5 pre-qualified leads, delivered within 72 hours, at $65 per lead.
• Weekly — approximately 10–15 pre-qualified leads per week, billed weekly.
• Monthly — approximately 50–70 pre-qualified leads per month, billed monthly.

Authorization and auto-renewal. For subscription plans (Weekly, Monthly), you authorize us and our payment processor (Stripe) to charge your payment method on a recurring basis (each week or month, as applicable) until you cancel. Subscriptions renew automatically at the then-current price. The trial is a one-time charge and does not auto-renew.

Taxes and fees are your responsibility where applicable. Failed payments: if a charge fails, we may suspend delivery and retry the charge; continued non-payment may result in termination and referral of the balance for collection.

Cancellation. You may cancel a subscription at any time, effective at the end of the then-current billing cycle. Cancellation stops future charges; it does not entitle you to a refund of amounts already paid or a pro-rated refund of the current cycle (see §10).

We deliver Leads to your dashboard (and/or by the notification method we provide). We target delivery of your first pre-qualified lead within 48 hours of setup, and delivery of trial leads within 72 hours; these are good-faith targets and delivery timing may vary based on your market, service category, and volume. Lead volume ranges stated for each plan are estimates over the billing period, not exact per-day guarantees.

On the Monthly plan, we guarantee a minimum of 50 pre-qualified leads in a billing month. If we deliver fewer than 50 in a given month, we will "make it right" by providing additional/replacement leads or a credit toward your next billing cycle, at our discretion. The guarantee is fulfilled solely by additional leads and/or account credit — it does not entitle you to a cash refund. The guarantee applies only while your account is active and in good standing (payments current, Terms not breached).

Because Leads are pre-qualified opportunities and not guaranteed sales, most Leads are not eligible for replacement. We will replace a Lead only if all of the following are true:

1. The Lead did not respond to you through any channel for four (4) consecutive days after delivery;
2. You attempted to contact the Lead by both text message and phone call on each of those four consecutive days (a compliant, good-faith follow-up on all four days);
3. You provide reasonable proof of those attempts on request (e.g., call logs and message logs with timestamps); and
4. You request the replacement within 7 days after the end of that four-day period.

Not eligible for replacement, without limitation: Leads who respond in any way (including to decline, delay, or say they are not interested); Leads you did not follow up with on all four consecutive days by both text and call; Leads you contacted late or inconsistently; duplicate Leads already credited; dissatisfaction with your close rate or with a Lead's decision not to hire you; or Leads mishandled or contacted unlawfully by you. Providing a replacement Lead (or equivalent credit, at our discretion) is your sole and exclusive remedy for an unresponsive Lead. Abuse of the replacement process (including false or manufactured "proof") is a material breach.

Leads we deliver to you are exclusive to you — we do not resell the same Lead to a competing business in your category and area. In turn, we grant you a limited, non-exclusive, non-transferable license to use each Lead solely to contact that prospect about your own services. You may not resell, redistribute, share, or transfer Leads to any third party, or use Leads for any purpose other than offering your own services. Lead data is our confidential information and remains subject to these Terms.

You are solely responsible for how you contact and handle Leads, and you agree that you will, at your own expense, comply with all laws that apply to your outreach and business — including without limitation the Telephone Consumer Protection Act (TCPA), applicable Do-Not-Call rules, state calling/texting and consumer-protection laws, and licensing requirements for your trade. You will maintain any consents and records your outreach requires, honor opt-out requests, and not use the Service or any Lead for unlawful, deceptive, harassing, or abusive purposes. You are the sole caller/sender in your communications with Leads and bear all responsibility and liability for them.

EXCEPT FOR THE LIMITED LEAD GUARANTEE IN §5, THE SERVICE AND ALL LEADS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. We do not warrant that any Lead will respond, be reachable, be accurate, be in-market, or result in a sale, and we do not guarantee any level of revenue, profit, conversion, or ROI. You are responsible for your own business results.

Except for the limited guarantee and replacement remedies expressly described in §5 and §6, all sales are final and all fees are non-refundable, in whole or in part, including for unused Leads, partial billing periods, or cancellation. You acknowledge that we begin incurring costs and sourcing Leads for you immediately upon purchase.

You agree that the remedies in §5 and §6 are your exclusive remedies for any concern about Lead volume or quality, and that you will raise any billing concern with us first at compliance@ezleadflow.co and use the replacement/guarantee process before disputing a charge with your bank or card issuer. Initiating a chargeback, dispute, or payment reversal for a charge that is valid under these Terms is a breach of this agreement. In that event, and to the extent permitted by law, we may: (a) suspend or terminate your account and withhold further Leads; (b) treat outstanding amounts as immediately due; and (c) recover the disputed amount plus our reasonable costs of responding, including chargeback/administrative fees and, to the extent permitted, collection and attorneys' fees. You authorize us to submit these Terms, your checkout acceptance, delivery records, and your follow-up/communication records as evidence in any dispute.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EZ LEADFLOW WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS, OR LOST DATA, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE THREE (3) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM. Some jurisdictions do not allow certain limitations; where that applies, the above applies to the fullest extent permitted.

You will defend, indemnify, and hold harmless EZ LeadFlow and its owners, members, and personnel from and against any claims, damages, liabilities, penalties, and costs (including reasonable attorneys' fees) arising out of or relating to: (a) your contact with, handling of, or communications with Leads; (b) your violation of any law (including the TCPA and Do-Not-Call rules) or these Terms; (c) your services, quotes, or dealings with any Lead or customer; and (d) your misuse of Leads or the Service.

These Terms apply while you use the Service. We may suspend or terminate your access, with or without notice, for non-payment, breach, abuse of the replacement process, unlawful use, or chargeback activity. Sections that by their nature should survive termination (including §§2, 8–13, 15–18) survive.

Please read this section carefully; it affects your legal rights. Except for (i) individual claims that qualify for small-claims court and (ii) claims for injunctive relief to protect intellectual property or confidential information, any dispute arising out of or relating to these Terms or the Service will be resolved by final and binding individual arbitration, administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Florida, United States. You and EZ LeadFlow waive the right to a jury trial and the right to participate in any class, collective, or representative action — all disputes are brought individually. If the class-action waiver is found unenforceable, the remainder of this section still applies to individual claims. The arbitrator decides all issues, except that a court may decide the enforceability of this class-action waiver.

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. For any matter not subject to arbitration, you and EZ LeadFlow submit to the exclusive jurisdiction and venue of the state and federal courts located in Florida, United States. (TJ Lead Services LLC is organized under the laws of Wyoming; the parties nonetheless select Florida law and venue for this agreement.)

We may update these Terms from time to time. The "Last updated" date reflects the current version. Changes apply to renewals and new purchases on and after their effective date; your continued use or next payment after a change constitutes acceptance. Material changes will be posted on this page.

These Terms (with any order/checkout terms and our Privacy Policy) are the entire agreement between you and EZ LeadFlow and supersede prior agreements on this subject. If any provision is held unenforceable, the rest remains in effect and the unenforceable provision is limited to the minimum extent necessary. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them to an affiliate or successor. Neither party is liable for delays caused by events beyond its reasonable control. Notices to you may be sent to the email on your account; notices to us go to compliance@ezleadflow.co. You consent to receive these Terms and related notices electronically.

TJ Lead Services LLC (d/b/a EZ LeadFlow)

Florida, United States · compliance@ezleadflow.co